A Bear's Alpine Pool

Survey N/A. We didn’t make it. Emergency We always hv a nice time so I gave 5 stars.

You are the TOPS, you’re very efficient in every way possible and made our overall experience better, we thank you!

Enjoyed our trip. Staff very helpful when making reservations. Would have liked a roof over the hot tub.

Easy and wonderful experience!!

The cabin was beautiful & clean.

Everything was great!

Terrific

Easy check in and check out! Great experience.

Awesome cabin!

Your folks were very knowledgeable about. Cabin.

Homey

Cabin was in great condition and the staff was very helpful.

The check in process was very easy and efficient. We really appreciated getting a call to let us know the cabin was ready. The check out process was very convenient as well.

Easy check-in, check-out process. Property was clean and had all we needed for a great stay. Location was convenient to Pigeon Forge but also quiet! Would absolutely stay there again.

Satisfied

Great cabin. Very clean.

The cabin was amazing! We loved that there was a beautiful Christmas tree up for us to celebrate the holiday with. The pool table, arcade game, and indoor pool were loved by the entire family.... from my husband and I to our 21 year old son to our 8 year old daughter to our 4 year old son! It's very conveniently located and all of the activities we wanted to do were just a short drive away. Thank you for helping our family have a wonderful Christmas vacation!

Loved it!!!! Cabin was beautiful and clean!!! Staff was very friendly and helpful with us since we got there after hours. Very nice establishment and close to so many attractions. Absolutely loved it here and will be going back.

It was a wonderful clean and modern cabin for me and my wife to spend our anniversary!

Awesome

Booking, check-in, and check-out was extremely easy. Cabin was clean and perfect for the kids. The kids loved the pool-it was perfect for them. The hot tub was an added bonus! Kitchen was equipped great. I wish there was a small bottle of dish detergent. I would have liked to washed up the small amount of dishes we had versus running the whole dishwasher. Overall, we would stay again and would definitely recommend to others.

Clean nice cabin thank you

Excellent

Excellent

Excellent!! This a Beautifully decorated modern cabin. The mid-tree scenery definitely met our expectation ~Great to wake up each morning with that view! Now let's talk about the convientent and joyous in-cabin entertainment!! From the arcade with multiple games, pool table to the exquisite pool, all ages indulged with pour Excitement!! We will definitely return and Pray we are able to get this cabin again!!

We were very happy with our stay at the Timber Tops Cabin. The cabin was beautiful and extremely clean. The pool and hot tub made the vacation very special...

Your staff is always so pleasant and kind to speak with. I absolutely love the direct check in and check out method. With small children this is a huge plus to be able to go straight to the cabin instead was wasting an hour in traffic to get to the office and then back to cabin.

Best vacation we've ever had! LOVED the cabin and location. Timber Tops was the absolute best rental company we've ever used. Very accommodating! Shannon is the awesome!!! I posted pictures of our vacation on social media and everyone asked "who did you rent through???". I proudly responded "Timber Tops Luxury Cabins"! Check in was so easy! Less than 5 minutes! Just thank you all!!!

The only problem we had was the checkin experience. We arrived at 7:01 and the office had closed, the passcode to the swimming pool area and the wifi was not on the check in paper was left off. We were not able to get ahold of anyone to get the number to the swimming pool. Luckily they did call back about an hour later. They also called back the next morning and asked me to call back but when I did I was put on hold for ten minutes or longer. I was on vacation and did not want to spend time on phone. I don't know what they were wanting. The only other problem was large black ants in cabin. Otherwise everything else in the cabin was awesome!!!!!!!!

The cabin was lovely, but still had a few things requiring maintenance . You responded immediately to our call and maintenance did great.