A Shining Starr

Very good experience

The cabin was clean, pleasant, wonderful view, and we were very content there. The checking in and out was easy and personnel very nice. One hitch, TV didn't work, called and got maintenance, found remotes had been switched from one room to another but the young man was so nice about it.

Excellent

You're the best.

It was great cabin was clean and ready when we arrived. Every thing was working and late check in was easy. Thanks

The cabin was spotless, the lady at the desk, (I'm sorry, I don't remember her name), was very friendly and helpful. My stay there was exactly what I needed and I will be back! The only drawback was that there should be flat screen tvs in the rooms with HD. Happened to stay there during the Super Bowl and would liked to watch it in HD. But that was a very minor inconvenience. Great Job!!

Amazing customer service and I enjoy stay.

WOW!!! What a beautiful cabin with the most gorgeous views!!! We loved everything!! From the comfy bed, awesome play room, magnificent views, huge jacuzzi tub, hot tub, to Bald Eagle watching! Ohh and the SNOW, just made it perfect!! Just breath taking!! Thank you all so much for everything!! Great communication and very friendly and helpful people!! This was absolutely the best and most relaxing vacation we have ever had!! Thank you all so much! Can't wait to visit again!!!! April M. , Anthony Huff & our 3 yr. old

Great

We had a few issues with the automatic lock on the cabin door, but the maintenance men showed up promptly after I called both times. The problem was finally resolved with a new lock. The phone operators were very pleasant and helpful.

Great

The cabin was excellent of course. We had trouble getting the TV to set up but my husband was able to talk to the desk, and then maintenance who walked him through what he needed to do.

Tvs are old and out dated the is even a VHS in there enough said It was hot while we there the AC is locked to where you can not turn below 72 I'm hot natured hard for me to sleep like that Other than that everything else was good

excellent and courteous staff. The negative is that even though it was the same name A starry night, it was not the same cabin, new location with a different view. This was very unexpected. We enjoyed the view of the smokey mountains last year however with the new cabin location it was above Dollywood

Beautiful cabin! Clean and amazing views! No complaints! Best vacation ever!

Fantastic cabin with a phenomenal view

Awesome

I stayed in A Shining Star for my birthday 9/23/16. It was very clean, nice, and relaxing. It looked way better than the pictures. I will be back for sure!

We thought that the cabin was great. It was very clean and spacious. We also had a great view of the Smoky Mountains. The only thing that was disappointing was that the hot tub was cold and we had to have maintenance come to get it to start heating up. It then took 3 days (almost our entire trip) before it finally got over 100 degrees.

Timber tops staff was pleasant to work with. The cabin, A Shining Star, was nice but had a few flaws for the price. The hot tub never got hot after numerous attempts to operate it, jacuzzi was nice. I was disappointed that the tvs in the house were so old and not HDMI compatible. We were unable to hook up our Apple TV which would have been nice to have been able to use. House was well kept and appeared to be clean minus the abundance of dust accumulating under the master bed.

This cabin was one of the cleaner ones we have stayed in. We'll equipped and the view was great.

Cabin was in a great location. It was very clean and staff was helpful. Hot tub would not turn on.

Excellent.

It was good

We loved our cabin. My only complaint is being 5 months pregnant and not being able to use the bathroom at the office after driving 5 hours and checking in. But aside from that we had a great view, awesome neighbors and it was peaceful at night.

Cabin was very clean! Lots of amities and great view.

Angie Was very helpful in finding us a cabin in a short time.we loved our stay ,thank you for every thing.

Cabin was clean and beautiful! Great location and great views!

Our cabin was very clean,our view excellent, supplies adequate..we've booked at Timber Tops many times in the past and are never disappointed. We have NO complaints..

It was a very nice, clean cabin. We were disappointed the pool was closed.