Above Gatlinburg

Vernell is super

From the time of booking until check customer service was terrific. Will book through you all again.

You did an excellent job.

We stay with Timber top every year and it has always been pleasant. I love the new check in feature where you guys call us with the key code instead of us calling you. This is so much easier.

Loved our cabin this year very roomy for the families that stayed. Like layout of the cabin. It was clean and well maintained. We would rent again. Only thing the kids said they would add is a pool close by.

Great service every time I called!! Loved the cabin and the view! The beds in our cabin felt amazing!

We had a great time, cabin was great close to down town easy access to the fun.

3 couples from my family including 4 children stayed at this cabin and everyone loved it!! The only thing I can say we had problems with is getting the T.V. working properly. 2 of the bedrooms the TV's were not working properly and one of the family rooms, Although it may have been a blessing in disguise because we went ahead and turned the TV's off and enjoy the beautiful cabin.

Everything was great!

Cabin was clean. Enjoyed our stay. Check in and out went smoothly.

The cabin was marvelous, with a 12 person group everyone was still able to have their own space. Everyone in the party enjoyed, and we will use Timber Tops again!

The cabin was clean and spacious. Ample room for multiple families to have their own space. Plenty of dishes and kitchen utensils. We enjoyed the screened in porch any time if the day. The only thing we wished was that a couple trees outside the porch might have been trimmed to allow for more of a view if the mountains. However I understand this may not be allowed. We took in a lot of fun...zip lining, white water rafting, horseback riding, Ober Gatlinburg, scenic drives, the aquarium, downtown shopping and more.

The cabin was beautiful. Mostly spotless only a few cobwebs floating around. But the bathrooms, beds and kitchen were very clean. My only issue is that this is a pet friendly cabin, yet there was no grass available for potty trips. Small gravel and ivy were the options for outside business. That being said, we managed just fine. Would rent this cabin again without hesitation. Location was fantastic. Very close to downtown Gatlinburg. Was really beautiful and very large. Plenty of room for everyone to be together and still find privacy.

We absolutely loved our cabin. It was clean, comfortable and very well maintained! The only inconvenience/complaint we would have is that there were no doors on either of the ensuite bathrooms. The directions were good and dealing with Timber tops was was awesome. We will definitely rent Above Gatlinburg again and if we don't need that big of a cabin again we will definitely use Timber Tops.

We had a great time and the cabin was what we expected from Timber Tops. We are ne ear disappointed when we stay with Timber Tops

It was a great place to stay... Hope to come back next year

better than we expected!

Excellent!!!!!

Excellent cabin, with the exception of the green heater out of order in the room with the air hockey table.

Our family loved the cabin. We have stayed in several cabins and this was our favorite by far. We loved the separate living areas that allowed for all three families to be together but also share some privacy as well.

Customer service was excellent...the cabin was wonderful overall!! A few small issues were: the hot tub only got warm, not hot! The upstairs living room fireplace didn't work. The garage door didn't work... You folks sent someone out extremely early on Saturday morning (not a good idea) and that man (very nice) looked at the door and immediately said it was too big and he would have to come back on Monday with help! (So there was really no reason for us to have been woken up for this...) These issues certainly did not ruin our stay though... It was a lovely cabin, wonderfully decorated and very clean - we had a lovely family weekend!!

Customer service is always good and we have a good time every year we come down.

I appreciated the attentiveness to service. My call was always answered after just a couple of rings, always very polite and helpful. Thank you!

Had a great time. The staff was friendly and attentive from my very first phone call. The cabin was perfect; exactly what we were looking for.