The cabin was perfect

Was a very good experience

A beautiful cabin. Everything was perfect the view, comfortable beds, warm fireplace and very clean.

Everything was clean and our expectations were exceeded overall!

The lady in the office was awesome..I was booking my cabin on the road n told her what cabin I want..told her a 2 bedroom n was thinking I was telling her a 3 bedroom..then got there n told her what I did..she was so nice n help us pick a 3 bedroom.. n we loved the cabin was a amazing view..was there for 4 day n wasn't ready to go home..thank you!!! Timber top...

Great

Cabin was a little dated but we had a nice stay. Would be nice if you put on your website how difficult of a drive it is to each of the cabins. This one was more difficult to get to then we would have guessed.

We visit The Smokey Mountains and we always stay with Timber Tops. Haven't been disappointed yet!

Nice

We had awesome views! Everything was great.

We found the office staff to be very helpful and efficient. Jennifer spent extra time sending us links to choose a new cabin when ours became unavailable 2 days before our arrival, and Crystal stayed to make sure we got in our final cabin safely and happily before she went home. Chaz and Milton came promptly to take care of issues with the television remote and the hot water issues. Thanks to all of you for helping us have a wonderful time at Hayden's Ridge.

It was nice place with a good view. Needed more parking space.

Great!

The Cabin was beautiful and the view was Amazing, Very clean and had everything we needed! Will rent from you again! Thankyou

Outstanding cabin. Beautiful, clean and convenient to shopping

Very helpful we had a good stay

Easy no hassle check in, nice clean cabins, good communication with all employees I dealt with and detailed directions to cabin.

Beautiful view, comfortable cabin, and a great location!

Overall stay was great other than There were some ants in the downstairs bed when we got there & we ended up washing bed sheets.

We loved the cabin and the view was spectacular. We had a couple issues but Timber Tops took care of them same day. We will definitely consider renting from them in the future.

I would suggest placing more towels in the cabin's, especially for 6 people. Each bathroom had 3 towels. So we had 9 towels total for 2 nights of showers and getting in the hot tub. Everything else was great except the directions to get there were a bit vague and should probably be re-evaluated.

Cabin was excellent. Great view. Few cockroaches. May be time for the exterminator.

Cabin had pet urine smell throughout. Reported to your office

great

The cabin was in excellent shape and well maintained. Everything worked as expected. The only suggestion that I have is to have a TV guide listing available.

Awesome. I will always stay with Timbertops.

Cabin was clean and had a great view

Hayden's Ridge Cabin was comfortable and convenient and suited our group well. We loved seeing the Dollywood fireworks at night from the comfort of our deck.

No complaints! Awesome! Will definitely be back!

We had a wonderful time - we live in Richmond, KY and our son and wife live in Aiken, SC - at our sons suggestion we meet here so no one would have to drive six to seven hours to visit with each other. We found out that they are expecting our first grandchild. This was the weekend of the big car show, so we hit the grocery store on Friday night and did not leave the cabin until time to checkout and head for home. We did however stop at the outlet shops and have lunch with them before we all went our separate ways. We had a wonderful time and the cabin was absolutely the best idea to be able to spend quality time with all three of our children. The view was breathtaking and it was so peaceful. Since we stayed in all weekend it would have been nice to have more dish towels in the kitchen, once the one we had got wet it was not always dry for the next meals pots and pans that needed washing - but overall - FANTASTIC!!!!

Canin was a little dated but had an exceptional view. Carpet had several stains and needed to be either cleaned or replaced. Other than that, a great stay.

Great time.

Loved it. We will be back

We very much enjoyed our stay. The cabin was clean, cozy, and had an amazing view.

Angie was very helpful and professional. Answered all my questions. Check in and out was a breeze.

Very easy check in & out. Great customer service & the nicest maintenance man. Cabin was clean & comfortable for the most part except the downstairs bed was a bit lumpy and full of glitter. Once we stripped it and washed the sheets, it was much better.

The initial reservation process was easy and the reservationist that I spoke with were courteous and accommodating. We checked in early and the phone call to let us know the cabin was available was great.

We loved the service and the cabin, but we had several plumbing issues. First night we were there we had no water for several hours. The rest of the week we had trouble with one of the toilets flushing. But overall we are satisfied with our stay.

Scary mountain drive especially at night. Need better signs and lights