High Serenity

It was wonderful. Very accommodating. We were able to extend our stay with ease. Everyone I spoke with was very helpful.

You did very well.

ckeck in process was fast and easy

Super clean, well stocked, hot tub guy came right away (all was ok, just a switch we didn’t know about), had a wonderful time and the whole process went smoothly.

The customer service was fine, any employee we dealt with was friendly and helpful.

We were really pleased with the cleanliness of the cabin and the décor, and our maintenance issue was resolved quickly. All your staff is very friendly and welcoming!

Wonderful service!

Cabin was excellent. Check in was easy and check out was even easier!

It was good. We wished that the view was better... trees impeded the view on lower level... the second floor view was a little better. The parking was only for 1 car. We had 2 and it was difficult. The cabin is pet friendly but not a lot of room to walk. Also, the trash can wasn't locked and something or someone was in it every night. However, the cabin it self was clean and had all the amenities of home.

This was our best family vacation! I can't wait to stay again.

Very accommodating in helping us get an extra night added. Answered our phone calls. Cabin was in very good condition.

Wonderful cabin and customer service. We had a great time!

The only problem we had were signs leading up to the cabin,some were gone,some were not even there,and your printed out showed #119,but address on the cabin was 2201,it was very confusing,,other than that it was awesome and we will return again

We loved it. The cabin was beautiful, very clean, and well kept. It looked pretty much the same as the pictures. Excellent service. Very easy check in and out. Great location and amazing view . We found a great variety of things to do near by. Will definitely come again in the near future and will bring our kids, family, and friends.

Cozy cabin, awesome view, super clean. We were very happy.

Check in was quick and easy, cabin was clean and beautiful. Enjoyed our stay very much.

Everything was great with the exception of of a load of laundry I put the in the dryer. When it was all done I went to fold it and noticed multiple burn marks and a some small holes in several pieces of our clothing.

Easy direct check in and just as easy to check out

This was our third stay with timber tops and as usual we were very happy with our experience and we will return again next year.

Very well

Loved our stay. Beautiful country, cabin was great. Only one comment to house keeping; clean the light fixture covers in the bathrooms, they were pretty bad. There were a few broken light bulbs over the pool table when we got there, but someone was there to correct that in a short time. Great response. Would do the trip every year if we could.

Easy Check in. Place was clean

Very clean. All basic needs were there (towels, toilet paper, paper towel, dish detergent, etc)

Amazing.. Yall are awsome.. If any one has anything negative to say they are just too picky.. We loved our stay!!

The cabin was fantastic! We'll be back for sure! Just so someone knows, we noticed as we were leaving, the basement door was open. Just as a heads up. Thanks!

I was so impressed with the cabin, everything was set for our memorable vacation. Thank you very much . See you soon

Great job, nice cabin, maintenance was quick to deliver a different refrigerator as our was not working. Will stay again..

This is our second time to stay in this beautiful cabin. The setting is beautiful, not too hard to get to, but has a view of close up and far off mountains. We plan on staying there again next year!

Our stay was good and we very much appreciate that you have pet friendly cabins, however, I would like to see a better description of the cabin as far as pets are concerned. There was really no grassy area to allow my pets to eliminate and walking them was strenuous anyway we walked as I'm not in that good of shape. It would have been helpful in choosing the right cabin. Also you may want to consider stocking the kitchen with a cutting board. We cook a lot and didn't bring one. The bed slept well and the pillows were great. The cabin was clean, no issues with critters or bugs! Overall our stay was pleasing and thank you again for having cabins where we can bring our 4 legged family members!

Reservations are easy as well as check in. The staff is friendly and courteous. There are no hidden fees, etc...

Extremely helpful staff, Kari was the perfect person to speak with when deciding on a cabin to pick. Very helpful and informative on the area and in deciding things to do for the weekend that suited our needs and interests. Checked in very late at night on Thursday, check in and finding the cabin was a breeze with information that was supplied and given. Came to the office the very next morning to sign papers and was greeted with a very friendly and welcoming staff. Would highly recommend to anyone. What a truly great experience overall. Couldn't have asked for a trip to go more smoothly.