Sky is the Limit

We had a great time at The Sky’s the Limit!! It was nice to be able to call and get maintenance issues corrected within a few hours. Although when we got there on Sunday, the trash container had trash in it and it didn’t take us long to fill it full, so we called later in the day one day to have someone come out and they said they would be out that evening or the next morning. They didn’t come that evening and we went out for the day the next day, and when we came back the trash container was knocked over and the trash was all down the hill. I called again and told them what happened and the maintenance guy came and said he had been there earlier but couldn’t get the trash cause a bear was there getting it!! How exciting, and we missed it, probably a good thing though, we would have been so scared!! Things that we saw that need attention to: (I guess you can tell by the following that we work in property management  ) The 4 slice toaster only worked on one side and it didn’t toast too well on the working side, we didn’t notice it until our last morning there, or would have said something earlier. There weren’t enough spoons and forks for the amount of people that this cabin holds for even one meal sitting. The fridge didn’t seem big enough for all our food we bought to cook for all our meals. That is a big cabin, should have a big fridge. We made do though. The bathrooms only had one roll of toilet paper each, and one small soap in each bathroom, not even one in the shower. There was plenty of paper towels (3 rolls) in the kitchen and plenty of dishwasher packets. It would have been nice to be able to close some shades on the big tall windows in the living room cause when the sun went down it got really hot in there. On the bottom floor where there is carpet into the bedrooms, you might check the doorways, because a few of the grandkids said it hurt their feet. It is the tack strips nails for the carpet is kind of poking up in places. Not sure if anyone else has had that happen before or not, probably just one area where a person steps it sticks you, I think it was in the bunk bed doorway. The free shows you could through xplore, I didn’t consider it free since you had to buy one to get one free, so we didn’t use any of them. The day we went down to the pool, it was closed, and when I called they said it was due to a child having a mishap, so since my family is such a germafob, we didn’t go at all.  Things we LOVED about the cabin. It suited our family so well. We brought 3 of our daughters and their kids. We had enough bedrooms for all the adults and for the kids to have their own rooms. Loved the layout! The water heater was big enough for everyone to have a warm shower. The air-condition units for each floor was great!! We loved the rockers on the porch. Maintenance calls were quickly addressed. We were charged $150 for cleaning, and I am sure they wont have to do much. We already washed all the dishes and put them away, put all the towels in the shower downstairs by the laundry. I know all the beds will have to be stripped and washed. Mainly washing clothes is all they will have to do, and putting them all away.  Next time we will have to get a bigger cabin if our other 2 daughters and their families come!! It was such a fun time for all of us!! Thank You for a great vacation!!

Cabin was nice, check in was easy but it would have been nice to know during the booking process that the cabins were on a very rough, hilly dirt road. I recommend disclosing this to customers at the time of booking.

Awesome

Best stay ever be back soon

The service was great, from the reservation process through the entire stay. Definitely have plans to return.

The few minor needs were met with speed. Your service crew is excellent! The cabin was very comfortable and beautiful.

Across the board, our cabin guests enjoyed the experience. We would definitely stay again.

Our cabin was beautiful and we enjoyed the area.

Fair

We had a wonderful time. Wish it could of been longer,.

I love Timber Tops. I have been renting cabins for 6 years and I will continue to come back every! I thank you for making my

good service, the cabin was good, neat and well maintained.

Mandy was extremely helpful and always friendly when I called with requests or questions. We arrived at Sky is the Limit to find the wood floors were not cleaned and had grainy dust. I called the office to request housekeeping. She arrived in the evening and was surprised how dirty the floors were and apologized. She took a huge towel and cleaned all the hardwood floors. Next morning, I called again to have the carpet in the house vacuumed since we were suffering from cat hair allergy. A gentleman arrived with a dirt devil and thoroughly cleaned the carpeted area. All our requests were promptly addressed and the customer service, especially Mandy, was great to work with. I would give Timber Tops Rental 5 stars but the cabin only gets 3 stars due to its location - rough gravel road and uncleanliness.

Everything was great. Got Lost for an hour trying to find cabin. Seems as if customer service representative was getting frustrated with the constant calling and that was bothering to me