Cabin very nice and clean. Beautiful view. Loved the free tickets to shows!

The cabin was clean and beautiful. Any questions we had, staff were friendly, professional and courteous. They even let us in our cabin hours prior to check in and allowed us to stay an extra day at 50% off!! We will use this company every time we come back on vacation and bring more family!

Always easy to book a cabin , have never had an issue.

Cabin clean, easy to find, easy check out.

Excellent stay in an absolutely amazing view.

Beautiful views! Cozy cabin! Loved the fireplace!

Very well accommodating and everything was set up nice .

Very friendly and key pad access was great!

Thank you for providing a backdrop to one of the most treasured vacations we ever experienced.Your cabin, the spectacular view and your graciousness exceeded our expectations. The memories we created will be cherished forever.

Everything was fantastic; check in/out was made very easy and painless.

No complaints, enjoyable experience

We had a wonderful time staying in the cabin. We really appreciated all the Christmas decorations! Our cabin was very clean and tidy.

Cabin was Beautiful inside. Loved the view

We enjoyed our stay at Terri’s Treasure. The cabin was clean and had everything we needed. We loved how we were able to see the sunrise and the sunset. It was a beautiful view.

Good

Everything was excellent! I have sent countless people your way over the past 15 years!

Friendly, efficient service. Online reservations have improved

Very easy

The King size bed was so comfortable it made sleeping away for home enjoyable! Loved the jacuzzi tub and was a nice way to relax after a busy day touring the town! Did not use the hot tub it looked dirty. We called the office and they said it was empty and cleaned after each visitor! There was brown stuff on the seat of the hot tub and they were going to send someone out the next morning (Monday). Don’t know if anyone came but the brown stuff was still there. Over all beside the hot tub we enjoyed our stay and will definitely return for a visit to your cabins when we come back down to this area!

Direct check in was wonderful-cabin was clean and everything was as expected.

The view was beautiful, I loved the coziness of the cabin, but during our stay I tried filling up the jecuzy in the bedroom and I ran out of hot water for the rest of the day until i called the front desk the next morning. But other than that and the small shower, it was a very nice place for our honeymoon.

We stayed at Terri's Treasure. The view of the mountain from the cabin was beautiful and the location was convenient to all the attractions. We would definitely rent this cabin again.

Loved the cabin and view

We've stayed at the Four Seasons cabin in the past, and opted to stay at Terri's Treasure this time. Both experiences were excellent; well worth the 8 hour drive from home. We didn't have not one problem, nor did we expect any. Because we were arriving late, the staff had left the porch light on for us, to help us find the cabin and see the front door key pad in the pitch dark. Loved the new "direct" check-in feature too! The view from Terri's Treasure was breathtaking, just as described on the website, and the setting was perfectly romantic! The master bedroom Jacuzzi was wonderful. We definitely will be coming back again, and have been begging our family & friends to try Timber Tops/the Smoky Mountains as well. And the area offers so many wonderful tourist options that there's no way to enjoy it all in one, two or even three trips! Just an excellent experience, all around, as we celebrated our 25th wedding anniversary and renewed our vows! The only observation we'd make is that the only closet was being used for storage of Christmas decorations, so we had to use the kitchen table & chairs as our make-shift closet, but that was okay, cause I wasn't cooking to have to use the kitchen table no way! 😉 We think there were some Christmas/fall decorations still out but, again, that was no deal breaker for us because everything else was perfect. I did alert the staff that the kitchen faucet has a bad leak, and the bedroom remote control needed new batteries. Hope those 2 things got addressed before the next guests arrived. That's all we have. See you again soon!

Everything went smoothly. I think the cabin could have been cleaner,don’t know when the windows were cleaned,also the hot tub was not clean so didn’t even use it.also was told there was no cabin on either side or around,a new cabin was being built right behind us.

Everything was awesome!

The staff was very helpful! The ac was out in my cabin so they offered me another. I didn’t like it as much as mine so I stayed. They sent me a portable ac and free tickets to the aquarium for my inconvenience. I was very happy with the service and loved my cabin!

We've stayed with ya'll several times, loved this cabin.

The process was easy and error free. However, this cabin was not as clean as the last time we stayed with Timber Tops. The shower was very dirty. The blinds hadn't been cleaned in very long time! Our outside Jacuzzi was not working at all, so we couldn't take advantage of that. I realize this was probably a one off situation, but I will be more careful the next time we travel to that area.

We really enjoyed our stay in Here I'd Treasure cabin. The cabin was easy to locate and reach.

Very clean and well kept cabin.

Clean,comfortable,

I have nothing but amazing words about my experience! The customer service was awesome, the cabin was easy to get to and breath taking upon arrival! The cabin was beautiful! The view was surreal! The experience was magical!!

Smoky Mountains Views amazing (Sunrise & Sunsets) too!. Enjoyed deck hot tub, room spacious, private & clean. Fun playing pool in upstairs loft area. Everything was expected as listed in advertising & we would return again. Staff friendly at check in. Close to all tour regions.

Loved it. We had a great time, and really enjoyed the cabin.

We had our honeymoon in Terri's Treasure in 2006 We returned this year and it was like stepping back in time, only now there's a king size bed instead of a queen. Good change. Your new (new to us) changes on being able to book ahead and then get our access codes without having to stop at the office is brilliant! Your employees are amazing. Always friendly and helpful when we call. We absolutely LOVE the seclusion of our cabin and plan on returning many times in the future.

Nice Cabin!!!! Only bad thing is false advertisement - not secluded! House right next store being rebuilt. It was there but burned down 1 year ago in the fire in the Smokies, being rebuilt there again.

We enjoyed the stay in the cabin. The view of the mountains was beautiful and the location was perfect.

Just a amazing stay from the ease of pre check in all way the to the check out simple hassle free.And then there was the cabin.... what a view !! We had everything we could of wanted hot tub on the deck with a view even a jacuzzi in the master bdrm Zero Complaints!!! We will be returning next time we're being others with us such a great experience !

Loved the cabin and the view.

Everything was great!

Everything was great! Easy process from start to finish! Wonderful staff and customer service! Thanks timber tops!

Excellent place to stay!

This was the best place we ever stayed at. It was clean and had the best view ever. We will definitely stay there again!

Enjoyed our stay...no complaints. One suggestion: Improve your map showing cabin locations. Hard to understand some of the twists and turns if you are not a local and the street directions could be a bit clearer.

Amazing view and very relaxing.

Cabin was very clean. Everything was as stated on the web.

All was great except afoul odor outdoors and a little more attention to detail on cleaning. All else was excellent

Your cabin and the view were just as advertised, and we were VERY happy staying at Terri's Treasure! We plan to return.

We have stayed with Timber Tops at least 12 times. I have to say that this was our favorite cabin out of all of them. We had a great time celebrating our 12th anniversary. The only complaint we had was that the hot tub was dirty. There was something floating in it and something had settled in the seats. Everything else was great. Thanks so much.

Great stay,,cabin was just as described, ,,

Fantastic

The cabin was beautiful! The waking up to the view was worth every penny. The cabin was clean, cozy and well kept. The kitchen was well stocked. There was nothing that we needed that wasn't there. The only three complaints we had was the shower, hot tub and bed. I understand there is a big bathtub, but the shower itself could use a little tlc. It is very small and the shower head is old. My boyfriend is 6'4 and had to just about get on his knees to wash his hair. And there wasn't very much hot water. The bed is beautiful but very uncomfortable. The hot tub was nice but is due for a cleaning. I am not sure if the thing that float thing needs to be replaced or the whole thing needs to be drained and cleaned. The foam from the bubbles were very dirty and stuck to us. Another positive note: the admin staff was very friendly. I did not need to call during our stay, but when the lade called to give me the door code she was very nice and helpful. During the initial booking the person helping me was informative and also helpful.

Terri's Treasure was very nice and had an incredible view! I would definitely stay there again.

The people at the check-in desk were very nice and very helpful. We did not realize the car show was going on in Pigeon Forge when we booked the weekend, but the person at the check-in desk provided us with suggestions on how to get around town and avoid all the major traffic. It was a huge help. The cabin was just as advertised online. Great view and everything. The only negative comment I have is that the toilet had not been flushed prior to our arrival. Maybe the cleaning crew simply forgot to flush before they left. It was not a big deal, but that was the only thing negative I could think of. Our experience was great and I would definitely use Timber Tops every time I visit Pigeon Forge in the future!

Amazing!!! Cabin was clean and beautiful! Great and friendly services!

Timber tops was a great experience. Great service, but the only complaint I had was the cabin had a very bad odor coming out of water. Smelled like rusty pipes, or something. Everything else was very good. Beside the three raccoons on the back porch was a little scary, when not expecting

Had a couple of concerns but they were addressed immediately. The cabin was very cozy and the view was amazing! We had a great family stay!