Guest Reviews

Mike G. - 10/08/2015 4.0

Cabin was very nice but could have used some air freshener. The basement area smelled mildewy. The appliances were nice and everything was in working order. The TV could use an HD upgrade--picture was poor quality on the basement TV. There were some minor issues that needed repair, such as a closet door upstairs and the air hockey table in the basement.

Beth A. - 10/08/2015 5.0

the cabin was beautiful and just as described. We checked in at the office and Zeb was great and so friendly. It was easy to find, very clean and the beautiful mountain views was beyond excellent. It was quiet, and perfect for our 20th wedding anniversary. Thank you so much.

Bonnie P. - 10/07/2015 5.0

Everyone was great starting with the one that booked it. Liked the easy check in. Very clean.

Donnetta R. - 10/07/2015 5.0

Great service, I Would recomend majestic hideaway very nice and clean, lots of space for everyone. We would enjoy a swing on the porch. We had a very nice stay.

Anne H. - 10/07/2015 5.0

We really like the service and express check-in process. This was my 4th time using Timber Tops in 3 years.

Cedric P. - 10/07/2015 4.0

Everything was great,friendly, view amazing....staff was awesome, my family enjoyed the stay. Kind of pricey

Felicia P. - 10/07/2015 4.0

Everything was great, staff was very friendly and accomdating. All request were granted quickly and in a polite manner.

Rachel J. - 10/06/2015 5.0

very great job cabin was nice will be back next year

Lora M. - 10/06/2015 4.0

Cabin was nice & clean. It would have been helpful to have some instructions on using the TVs, especially the one in the bedroom with the twin beds, we could not get the channel to change so we were stuck with watching only one channel.

Lydia C. - 10/06/2015 5.0

Our cabin was very clean,our view excellent, supplies adequate..we've booked at Timber Tops many times in the past and are never disappointed. We have NO complaints..

Diane L. - 10/06/2015 5.0

The cabin was beautiful, it could have been dusted and it would have been nice to have a broom so we could sweep. I also think you should have a little rug at the door you enter cabin. When it is raining you have no place to wipe your feet. I would come back because it is so beautiful and the cabin was nice.

Victoria L. - 10/05/2015 5.0

Yall did great! We were very well pleased with everything. From the cabin to customer service!

Tia A. - 10/05/2015 5.0

You all did excellent, it was 8 of us total and everyone loved it.

Nancy B. - 10/05/2015 4.0

Cabin was available on time (early) and well prepared. Customer service was exceptional from first call to make reservation through checkout. The only issue we had was one of the showers drained extremely slow and raccoon on the decks. Overall a great experience.

Pam H. - 10/05/2015 4.0

We were very late arriving and had a extremely difficult time finding our cabin. We ended up completely lost (trying to follow GPS instructions since the only map we had was via email and you could not really see it). I called your office and got a very, very helpful man - I believe his name was Ron or something close to that. I meant to write it down but was so upset being lost I just did not. We were on a gravel road that had grass growing up in the middle to tell you how lost we were. He stayed on thephone with us giving road by road insturctions until we were able to find the cabin. I really wish I had written down his name. But it was after 11:00pm so hopefully you will know who we are talking about. If you have any type of employee recognition program please consider him for this. He was great. The cabin was nice- more room that it appeared to be in the pictures. I know this one is not your property anymore (Fort Knox) but the pillows could have used a refresh.

Tina C. - 10/05/2015 4.0

cabin and service great. the mattresses Needs replaced. Perfect location.

Sheree L. - 10/05/2015 5.0

Quick, courteous and friendly service. Fast repair service of cabin issue. Loved the rain and time of year, cabin made it cozy.

Barry E. - 10/05/2015 5.0

Very helpful moving us into another cabin when the one we rented did not work out for us, way too many stairs for seniors..

Nicole B. - 10/05/2015 5.0

Good service. Could improve on directions to individual cabin. Had to use gps which is sometimes unreliable in the small mountain roads.

Tonya B. - 10/05/2015 4.0

It was an older cabin. We had not stayed in this one before.

Clinton R. - 10/04/2015 5.0

You guys helped us out a lot! You allowed us to get an additional cabin free of charge because of a mix up. Thank you! WE WILL BE BACK

Elizabeth R. - 10/04/2015 4.0

The cabin was beautiful but the fireplace did not work when it stated on the paper it comes on October 1st and the hot tub jets only stayed on for about 10 minutes then it would shut off and turn on and off. Other than those two issues, the cabin was perfect and will be back to visit that cabin since we just got engaged there this weekend!!!

James C. - 10/04/2015 5.0

Just, great! Beautiful, well equipped cabin; sorry we couldn't stay longer. Wait till next year!

Jessica R. - 10/04/2015 4.0

Everything was great for the most part. The jacuzzi left some copperish residue after filling and draining it each time which was kind of strange and disappointing but other than that everthing was fine.

Larry C. - 10/04/2015 5.0

Excellent service and friendly employees. Top of the line cabins.