Guest Reviews

Iris M. - 12/01/2015 4.0

We did enjoy out stay and check in and out was very simple with no problems. There was 6 of us staying and upon arrival we only had 2 wash cloths and one kitchen towel. We were told we would have to drive to your location to get some more. When we arrived there they told us they were running short and didn't have enough of either one. We also had to buy air mattress instead of being able to use the sofa beds. The mattress coils made marks on our 7 year old and were way to uncomfortable to sleep on. Other than that it was very convenient to both Pigeon Forge and Gatlinburg. and were pleased with out stay.

William N. - 12/01/2015 4.0

Reservation was simple and easy. Payment was just as simple. Maintenance issues with cabin were addressed quickly, successfully, and pleasantly.

Stephanie W. - 11/30/2015 5.0

We had another wonderful stay in our cabin rental through Timber Tops!!

Dianna H. - 11/30/2015 5.0

Staff was excellent with all my many phone calls for info. The cabin was furnished just right. it was supplied good. the only complaint, need easier directions to get there to the cabin and into town and back.

Wanda F. - 11/30/2015 5.0

Beautiful cabin. Spacious & Roomy and a wonderful view. Had a problem with plumbing & it was taken care of in a timely manner.

Danny B. - 11/30/2015 4.0

Good, the dishes are out dated with pan hard to cook in. switch on hot tub broken.

Pam B. - 11/30/2015 4.0

The cabin was very nice. The only thing that didn't work was the air hockey game. Location was a little bit out of the way, but overall a great experience.

Alan B. - 11/30/2015 5.0

Absolutely beautiful place and views - more than was expected. Good access and parking, adequate supplies and kitchen stuff, comfortable beds, clean and well kept. Some Thanksgiving or Christmas decorations would have been a nice touch, but it was well decorated anyway. Checkin and checkout were fast and easy.

Brittany C. - 11/30/2015 4.0

Cabin was clean and awesome view. Really enjoyed my stay. Will use Timber Tops for future and next time hope to get a larger cabin.

Dawn M E. - 11/30/2015 4.0

Customer service is always good and we have a good time every year we come down.

Deanna E. - 11/30/2015 5.0

Very nice on the phone and in the office. Great coupons too.

Richard S. - 11/30/2015 4.0

Cabin was dusty but overall was clean. Sofa bed and top floor bed could use new mattresses, kinda hollowed out. Great view, all the amenities, and overall was a great cabin. No salt and pepper, just a little thing but didn't think to bring that. Would come back for sure. Thanks.

Kaci R. - 11/30/2015 4.0

The overall stay was great. Cabin was really nice. The kitchen was poorly equipped and a broken bedroom door limited privacy.

Amanda R. - 11/30/2015 5.0

We had a wonderful time & the cabin was really nice.

Debbie B. - 11/30/2015 5.0

Wonderful experience! We loved our cabin - super easy check-in.

Hugh R. - 11/30/2015 5.0

Excellent Customer Service. Cabin was as promised. No issues.

Johnny O. - 11/30/2015 5.0

We were very impressed with how you handled everything from finding us a cabin to handling the calls for assistance we made.

Melissa B. - 11/30/2015 5.0

You made our stay as excellent and memorable as usual.

Emily A. - 11/30/2015 5.0

Great fast service. Cabin was in excellent condition and very clean! We only stay in Timber Tops cabins!

Kathy D. - 11/30/2015 5.0

The cabin was lovely and the view was beautiful. The cabin was clean and had plenty of pots and pans for us to use.

William M. - 11/30/2015 5.0

Nicely decorated. Good view. Well appointed with what we needed.

Jamie C. - 11/29/2015 4.0

Service with timber tops is great. There was one missing remote control for television and the video game machine didn't work very well (knob needs recalibrated) but other than that the cabin was very nice

Suzanne B. - 11/29/2015 5.0

The best rental experience we've had yet!! Every step of your process is clear, concise and accurate. The timeliness of your responses was incredible. The house was exactly as it was described with all items in clean and working order.

Ronald H. - 11/29/2015 4.0

We enjoyed the location and the cabin was really nice but they were some things we of like to see changed

Brittany T. - 11/29/2015 4.0

Cabin was very nice. Refrigerator did not close well nor keep anything very cool. There were not enough to towels. The trash never got picked up. Pool area was nice.