|Robert O. - 08/03/2015||5.0|
Very responsive on setting up initial reservations and responding to questions. Cabin was very nice. Only problem was that it was very expensive.
|Allison B. - 08/03/2015||5.0|
Awesome cabin.....spacious, very clean and gorgeous!!! The furniture and floors were also nice. I would definitely stay there again.
|Edward F. - 08/03/2015||5.0|
Everything was perfect! The cabin was beautiful , I highly recommend staying there.
|Raeann P. - 08/02/2015||5.0|
The staff was very polite and accommodating when I called at the last minute to reserve a cabin. The cabin was very clean and everything seemed perfect.
|Courtney L. - 08/02/2015||4.0|
It was amazing! Only drawback was that the hot tub had what looked like semen floating around in it and when we cleaned the jacuzzi jets with Clorox wipes there was blood and other nasty stuff in them. Aside from that the rest of the cabin was clean and the view was unbeatably amazing!! We would definitely stay here again but the cleanliness of the hot tub and jacuzzi needs improvement.
|Anthony D. - 08/02/2015||5.0|
Everything was great although the chlorine smell in the pool room was a little too intense to enjoy it even with the door open to the outside, maybe not so much chlorine next time! Other than that it was a great stay
|Jennifer M. - 08/02/2015||5.0|
Everyone was very friendly when we checked in and the cabin was very clean. My husband and I enjoyed the cabin very much.
|Melissa H. - 08/02/2015||5.0|
We loved the cabin! It was very clean upon arrival and with all the games, the kids (and mom and dad) were always having fun.
|Susan C. - 08/02/2015||5.0|
Mandy was wonderful and very helpful. The cabin was absolutely beautiful with a wonderful view. We all wished we could have stayed at the cabin longer.
|Josh S. - 08/02/2015||4.0|
Place was clean and had an exceptional view. Will make it our new stay
|Cheryl H. - 08/02/2015||4.0|
good directions,easy check-in. Cabin could use a little updating. Maintenance issue handled cheerfully and efficiently. Cabin was a little overpriced.
|Wendy P. - 08/02/2015||5.0|
Very relaxing and peaceful. Cabin was clean and cozy. We would rent in area again!
|Denise M. - 08/02/2015||4.0|
The reservation, check in and check out process was easy and hassle free. It really set the tone for the experience which was one our family really enjoyed. The house itself is beautiful, was well prepared (clean - except for the basement closet areas - and stocked with the essentials) and was in a location that was good for all we wanted to experience. With our young children (11 and under) we rent vacation homes frequently and always try to give constructive feedback that helps the homeowners improve things that may create potential problems for other visitors. There are always a few small issues in rental properties. In this case, the small issues were the main floor bathroom window closest to the tub leaked during the rain events while we were there and has some mold forming in the top wood. The second minor issue involved several of the closet doors that need a bit of closure pin adjustments. The big issues were basically two - the lack of a nice pool and the "morning visitors". Timber Tops totes luxury rentals yet the pool speaks otherwise. It was clean but the pool itself is in need of a make-over and some cleanup. The "morning visitors" I reference were the biggest problem. They consisted of small worms (assumed to be centipedes) and small scorpions. The paperwork clearly warned us of the scorpions but we did not expect to find them in the basement literally every morning (had 8 total in our five night stay). After finding two the first morning, our kids refused to sleep in the bunk beds in the basement which was a shame as the bunk bed experience is always one they look forward to. We did not complain and simply swept the basement floor each morning because we were out most of the time. We simply adapted to the situation by not using the basement. We offer this now so that perhaps the issue can be solved before it creates a real problem for others. We want to reiterate that the experience was good and thank the homeowners for allowing others to share their beautiful vacation home. Had it not been for the basement pest issues, we would have given it 5 stars.
|Jose A. - 08/02/2015||5.0|
A beautiful cabin with great amenities the whole family enjoyed
|David W. - 08/01/2015||5.0|
The cabin was very nice. We had a awesome time!!!
|Gene D. - 08/01/2015||5.0|
I was pleased with the direct check in and out. Although we drove by your office, we didn't have to stop. We found the cabin very clean. Probably the cleanest in our history of renting cabins which goes back 10 to 15 years. The cabin was better than represented. It wasn't luxurious, but everything worked and the furniture was very comfortable. We will probably rent this cabin again at a different time of the year. The porch gets the evening sun, so in July and 90 degrees, it wasn't very comfortable. But in the fall or spring, it would be ideal. The porch was very secluded.
|Gareth M. - 08/01/2015||5.0|
It was an incredible cabin! We loved all the space, the pool and the hot tub.
|Karin F. - 08/01/2015||5.0|
The cabin was fine. The service from the staff was great. Polite and very helpful!
|Leslie O. - 08/01/2015||4.0|
Great location to Dollywood. Nice surprise to have seating area outside. I would consider it 2.5 bathrooms. Third bathroom only has the jacuzzi tub in bedroom.
|Shelley W. - 07/31/2015||5.0|
Our stay was wonderful!!! Very beautiful view, beautiful cabin. Definitely will stay again.
|Stephen P. W. - 07/31/2015||4.0|
main issue was temp of cabin when we arrived. It was very hot the day of check in and the cabin temp was 80 degrees inside when we arrived. There are no blinds or shades on the windows so the sun confined to shine in and heat the house up to 85 degrees even after we checked in and turned the ac back on. Please consider adding shades and or turning the ac to a reasonable level earlier on check in days when new guests arrive.
|Judy J. - 07/31/2015||5.0|
Cabin was really clean and ready for my family. We really enjoyed all the comforts of home while on vacation.
|Shane A. - 07/29/2015||5.0|
The staff was awesome and very accommodating. We also had called about the water pressure at the cabin and a maintence guy was at our cabin within a couple of hours. He told us the pressure was normal for that cabin because it shares a well with the cabin next to it. I would like to see the cabin 'Afterglow" have more water pressure. The view was awesome!!!
|Shakima N. - 07/29/2015||5.0|
The cabin was excellent. The family was really impressed by how nice it was. Will be staying again if ever in the area.
|Shakima N. - 07/29/2015||5.0|
The cabin was beautiful and clean. We thoroughly enjoyed our stay.