Guest Reviews

Linda M. - 08/28/2015 4.0

Really loved the cabin. It seemed smaller than the pictures on the website. The view was excellent, loved the sunset. Not enough room to play pool in the loft. Could not play electronic darts as they would not stick in dartboard. Everything else was great!

Steven P. - 08/27/2015 5.0


Christy F. - 08/26/2015 5.0

We stayed in the Tree House cabin, which was absolutely amazing!!! Our cabin was so quaint and very clean. The customer service reps were so helpful and always pleasant when we called. Remote access was a nice touch; we didn't have to stop and check in. That was great for us, since we didn't make it to town until late the evening of our scheduled check in. Overall, we had a wonderful time!! We WILL definitely be back to TN, and will DEFINITELY rent from Timber Tops again!!

Joanna C. - 08/26/2015 4.0

We love Serenity Song, especially the drive back to it and the fact that the driveway is not too steep and the parking is on level ground. You feel the quiet, and get to see a mountain view without burning your brakes up. Every year we have trouble with the DVD player and TV not working correctly and needing to call a maintenance man. The cabin was cleaner this year. Thanks

Sean W. - 08/26/2015 5.0

We were very impress with our cabin. My family and I enjoyed our stay and we will definitely return and tell our friends.

Perry O. - 08/26/2015 5.0

fantastic, Everything was just as we expected and we look forward to renting with Timber Tops again , probably the same cabin. Keep up the good work . We will highly recommend to our family and friends to use Timber Tops Luxury Cabin rentals when traveling to the Pigeon Forge ,Gatlinburg area. Thanks again for the great experience.

Sue W. - 08/26/2015 5.0

Automatic check in was easy and convenient. The cabin was clean and all instructions for entering and exiting were easy to follow.

Bill P. - 08/25/2015 4.0

We loved the cabin and it was very well stocked - just as you said. We were a little disappointed that the hot tub was not working correctly and that it couldn't be fixed while we were there. We appreciated that you fixed the jacuzzi in the bedroom very quickly. We would rather have had a grill on the deck like the picture showed but thankful there was a charcoal grill there to use. A very good experience overall!

Phillip W. - 08/24/2015 5.0

We loved our cabin, everyone had a wonderful time.very clean, and comfortable.

Lynn S. - 08/24/2015 4.0

We had a wonderful time the only thing is no broom or mop

Jamala M. - 08/23/2015 5.0

The cabin was beautiful. The staff was wonderful in preparing our stay to be pleasant.

Dawn F. - 08/23/2015 5.0

The cabin was perfect for us, clean and cozy, and centrally located. We will ask for this cabin specifically in the future. Also, coming in just before closing, the staff was very friendly and helpful.

Mary N. - 08/23/2015 4.0

Very happy with our stay and will be staying again next year for the third time :)

Alinda B. - 08/23/2015 5.0

Staff was courteous, helpful, cabin clean and beautiful, loved discounts

Heidi E. - 08/23/2015 5.0

We were very pleased with the home we rented. It was beautiful, a class above others that I looked at based on photos. Two things made it stand out in particular: the plentiful windows and the high quality of the interior materials. This was a beautiful home, not just an adequate cabin. One thing that would have been helpful is a heads up about the location of the home. We arrived late afternoon and once we made our way to the house we realized we would not want to drive the narrow, winding road and scale the steep driveway in the dark. If we had known we would have had dinner before heading up to the house.

Shaton M. - 08/23/2015 5.0

Very responsive and courteous. The cabin was exactly what we expected. We will be back!

Steven S. - 08/22/2015 5.0

Took care of everything we needed. Very clean cabin when we arrived.

Deborah C. - 08/22/2015 5.0

Everything was great. No problems. This was our third time and we always have a great time.

Dafinie G. - 08/22/2015 5.0

Spacious, great amenities, just need more instructions on how to use electronics. We loved it!

Karen M. - 08/22/2015 5.0

The cabin was ideal for our family. It was clean and had all the amenities we need. We would recommend a better solution for garbage. A bear routinely broke into the plastic trash storage unit.

Thomas F. - 08/22/2015 4.0

Had a very enjoyable stay once again! Staff is always helpful and accommodating.

Scott F. - 08/22/2015 5.0

Had a great time. The staff was friendly and attentive from my very first phone call. The cabin was perfect; exactly what we were looking for.

Kathy L. - 08/22/2015 5.0

Everything in and out of the cabin was excellent! Will be back next year !

Kevin P. - 08/21/2015 4.0

Overall the check in and out was easy cabin was clean.

Jacqueline W. - 08/21/2015 4.0

Satisfied. Didn't like that the main office was so far.