Guest Reviews

Andrew G. - 07/28/2015 5.0

Our cabin was beautiful and everything it was advertised to be. We did not have any issues during our stay and enjoyed using the pool in the resort while we were there. From our deck, we had a perfect view of Dollywood's fireworks every night!

Russell M. - 07/28/2015 5.0

Everything was great. The cabin was accurately represented online with pictures and descriptions

A. - 07/27/2015 5.0

It was a great experience. Love staying at beary cozy!

Heather A. - 07/27/2015 4.0

Excellent service, cabin was beautiful, wish I had been offered discount to extend stay.

Timothy P. - 07/27/2015 4.0

The chalet was great. I would like to give a special thanks to Angie who help coordinate our visit. Her personality and manners are both super. Cheyenne could take a few lessons from Angie because she was very unpleasant during check-in...

Nicole B. - 07/27/2015 4.0

We enjoyed our second visit to Angel's Landing. The second deck off the game room provided an even better view than the lower deck.

Sarah C. - 07/27/2015 5.0

The process of reserving a cabin and using the Expedited check in was Great!!!

Paul G. - 07/27/2015 5.0

Check-in/Check-out process was very quick and efficient. Only issue we had was that we had to wait about 36 hours to have our trash cans emptied...we had to call twice before someone came.

Drews M. - 07/27/2015 4.0

The guest services staff is wonderfully helpful. While the cabin itself was very nice, the driveway/parking situation was more challenging than we anticipated. Overall, A Gatlinburg Escape proved to be what we wanted: a quiet, restful place to stay in a wooded setting. We will certainly consider using Timber Tops again.

Kirk L. - 07/27/2015 5.0

"Time for Two " is a wonderful cabin conveniently located close to everything in Pigeon Forge. It's also in a beautiful resort area. I highly recommend it to anyone!

Taylor A. - 07/27/2015 5.0

Perfect. Everything looked just like it did in the pictures. And very clean and cozy.

Angelino M. - 07/27/2015 5.0

We had an amazing stay one. One small issue was that the ice maker did not work. It was checked out on sat, but unable to be fixed. BUT they did proved us with Ice to resolve this issue.

Lonnie B. - 07/26/2015 4.0

Everyone at Timber Top was great. Enjoyed the experience....will be back next summer.

Christopher N. - 07/26/2015 5.0

The Cabin was perfect. The view was excellent. Couldn't have picked a better place to spend our honeymoon!

Jeffrey L. - 07/26/2015 4.0

Reservations, check-in and check-out were all Excellent; appreciate that, thanks. On your website, would help to know (up front) that we need to call your office in order to receive the 6-for-5 discount; thanks for honoring it anyway, when I called. Cabin: was perfectly clean upon arrival; also just a terrific design and layout; really like the open main floor - especially how the kitchen, family room and eating area are all open and close to the walk-out deck. Entire cabin beautifully designed, and we loved it. Cabin issues: 1) ice maker never worked; refrigerator was fine; freezer was @ freezing temps; however, not one ice cube was produced from the automatic ice maker over the entire week. We verified that the lever was down; yet no ice ever flowed. It's possible that the water line valve behind the unit out of the wall is not turned on. We did not move the refrigerator to check that, but that may be the problem, based on how well the rest of the refrigerator was working. Someone needs to look at this. 2) bathroom faucet in main level bathroom is dripping; washer needs replacement; 3) lamp on entryway desk is missing knob switch and light bulb; 4) Load size selector knob on clothes washer is cracked (stripped) and non-functioning; knob needs replacement; 5) and now the grill: the electric grill on the deck was very insufficient for our needs. It had nice features (food selection; timed cooking, etc.); however, total cooking area was tiny, especially for a family of 6 cooking a dinner on it. When we used it, I had to cook in two separate sessions, because only a small amount of food would fit on the grill grates. This doubled our expected cooking time, and we had to keep food grilled from Session 1 warm in the oven while food in Session 2 was being grilled. Very inconvenient and time-consuming. This large of a cabin needs a large grill. Kitchen area: would have been nice to have had pot holders available; there were none; otherwise, a great kitchen, with nice appliances; Bedrooms: were fine, but would have preferred to have had a full-length mirror in there; there is only a small mirror in each bathroom. Outside of cabin: a pesky woodpecker was daily pecking holes into the wood siding on the outside of the cabin. I realize that is hard to prevent; just unfortunate to see this happen to such a beautiful cabin. Summary: other than the ice-maker and the grill size, this was a wonderful cabin and we really enjoyed our stay this week there. Thank You - Jeff and Anne Lopez

Michael B. - 07/25/2015 5.0

The staff was extremely friendly and helpful. The cabin was beautiful. I'm not sure if the details on your website include that you can see fireworks from Dollywood at 9:30 each night. It was awesome! you should add that detail... its a great selling point

Otis W. - 07/25/2015 5.0

We are extremely pleased the cabin was so clean and beautiful.

Shannon H. - 07/25/2015 5.0

Reservation service was great to work with. The accommodations were perfect for our group of 9. We really enjoyed having the pool table/gameroom to relax in the evening after our busy day. We wished we could have stayed longer.

Rita W. - 07/24/2015 5.0

Loved it! Had a great time and it was big enough for all of our family from afar to be under one roof. Great locale. We are already talking about next time! Thank you!

Annette L. - 07/24/2015 4.0

Very nice cabin! Lots of room and very nicely decorated. Beds and futon very comfortable. Hot tub didn't work very well upon arrival, but was fixed by the time we left. Toilet in basement wasn't very clean and dryer took forever to dry, we had to run it 4 times before it was dry. Other than that, great cabin with a great view!

Nilyum J. - 07/24/2015 5.0

It was a peaceful rejuvenating break that the whole family needed. Look forward to coming back soon.

Dannean H. - 07/23/2015 4.0

We've stayed in Timbertops cabins many times, and we will again. The cabins are well kept, consistently clean, and well-located.

Charlotte S. - 07/23/2015 5.0

Very clean and neat! No problems with anything in the house. Highly recommend staying here

Tonya W. - 07/21/2015 4.0

Our overall stay at the cabin was a good experience. A Time Well Wasted was clean and neat upon arrival. The air conditioning worked great which is well appreciated during these hot summer months. However, the directions to the cabin could have been much better. For someone who had never been to Gatlinburg, the directions sent by Timber Tops to the cabin were mediocre. Some of the street names had alternative names that weren't listed and/or traffic light #'s and no street names listed. I would highly recommend minor corrections to the directions to a Time Well Wasted. The location of the cabin was great. It was very close to the Gatlinburg strip and to Pigeon Forge which was really convenient considering traffic was heavy majority of our stay. Our cabin offered amenities (game room and theater) that we did enjoy. The only problem in our cabin was the bath tubs. They were very high and narrow; which made it very unsafe for children and elderly. Also, downstairs to the game room had a beam running beside the top of the stairs that was very unsafe for small children.

Casie R. - 07/21/2015 5.0

Beautiful views, beautiful house lots of space! Love that all the beds are king size! The fire pit area was amazing along with the wrap around decks! Fast serice response time! Great experience would come back!