A Smoky Mountain Hide-a-way

The view was beautiful, the staff was very nice and helpful from the time I booked until checkin. Last year we stayed with another company and it was the worst experience ever. Wasn’t so sure I was going to ever come back to TN … but I figured I would give it another chance and glad I pick you guys. Just a few things for the owner of the cabin… up stairs mattress could be replaced and the TV in the downstairs bedroom needs replaced, but other then that we enjoyed every moment! Thanks

Customer service was great! Place was clean and beautiful!

Cabin was very clean. Check In process was easy. Friendly help was just a phone call away. We had a relaxing trip…. Just what we wanted!!

Perfect

Express check in was easy as pie, the cabin was wonderfully and perfectly clean. Highly enjoyed my stay.

The cabin was absolutely beautiful, very cozy, clean and comfortable.

Thanks for resolving the issue on our fist cabin. We had a great stay!

It was a bit weird checking in due to covid but other than waiting to get to the cabin it was ok. I would prefer a detailed map of location to cabin instead of the written directions. Would have loved a better price for 3 nights since it was not on the weekend, all the fees add up a bit much it seems. Would like to have more wash cloths, etc. have to really count and ration to get by. I washed some anyway to get by. Those washers are so little and takes a long time to dry but at least I didn't have to go to the creek to wash them. HA. HA.

Booking was fairly easy, the cabin was beautiful and clean, and we appreciated the late checkout. This was our first trip away from our new baby, and we had a very fun and relaxing time!

The cabin was beautiful and everything we expected but we were just a little disappointed not to be able to check in as early as promised.

Cabin was very nice and clean. We enjoyed our stay and loved the view.

I had visit more than 10 states so far, and this one was the best , I'm really surprised it not listed as one of the top 20 places to visit in the US the cabin was amazing and fully equipped

The cabin was clean and everything we had hoped it would be. The staff we interacted with by phone and email were exceptional and so very helpful. We are definitely planning to rent through this business again.

Beautiful and very clean cabin.. we will be back !!

Very positive experience, easy online reservations.

Outstanding!

Always love Timber Tops

We have rented cabins through Timber Tops for many years and keep coming back because the cabins are always so nicely maintained and clean. The staff has always been very pleasant to work with as well.

Awesome

Such a nice cabin with great clouds and mountains view ever. Definitely will rent again.

Excellent,

easy check in, beautiful views, had a great stay

Jennifer stayed to take care of our paperwork when we arrived over an hour late. When we had trouble with our hot tub the next evening, she quickly got us some help. We give Jennifer an A, OK, an A+

Excellent cabin. Very clean. Direct check-in perfect! Easiest parking we've ever had at a cabin. Easiest to get to (Starr Crest Resort)

Very customer friendly and worked with us on early arrival and late checkout. Also very speedy on providing a missing remote to one tv. Our cabin was very very well maintained.

Overall great

We had problems with the cabin we rented but Jennifer changed it into a excellent experiences. Jennifer help made this a 42 second anniversary weekend to remember.

Great!!!

Cabin was clean and nicely decorated for Christmas. We had a great time.

The process was super easy & staff was always friendly. The cabin was so nice & the view was spectacular!

Cabin was great with good views. In a very nice neighborhood. Only minor issue would be lack of hand towels and only one kitchen towel.

Cabin was excellent, clean and well maintained. The view was priceless! Check in and out procedures were easy.